What we do?

Organization wide surveys or Project Team Surveys that ensure organizational health, commitment, and continuous improvement.

Staffpulse.com will survey your workforce in these areas, and tailor questions that will fit your culture and your desired feedback. Our team will design and deliver a survey to you workforce either electronically or by paper to determine if you are really Communicating for the excellence you desire.

Better than a meeting, this survey afford individual a chance to provide comments about current workload issues, and suggestions for improvements. Our survey also contains questions which reveal organizational tendencies which can lead to litigation or potential union involvement.

Better than suggestion boxes, employee surveys can give you a "quick scan" of employee morale, and help understand the level of "grumbles" that are prevalent and which threaten motivation and your business goals.

We help you examine if you really "walking your talk", if staff understand your products and services, and what they think about goals. You select questions from our pool of questions, or we can then assist you with improvements, and establish a baseline for you so you can survey on a yearly basis.

Better still, we will help you improve those areas where you have issues if you choose, or we will train your internal coaches.

What we Survey?

• Overall Leadership Effectiveness
• Communication Practices
• Training and Development Effectiveness
• Teamwork and Coordination with Others
• Management and Supervisor (by department)
• Human Resources Performance
• Improving our Processes
• Recognition and Retention
• Your immediate Supervisor (for coaching purposes)

Why it is important?

You are investing a lot of money for management and training that might not lead to optimal performance. Our survey will help you focus your training and communication initiative. We will acknowledge strong areas and focus on weak areas, or weak managers..

Are your Supervisors and Managers following through with training, coaching, and giving positive performance feedback?.

What issues do your employees see that are facing the organization? And how can you rebuild trust and commitment to your future goals.

Who are our clients?

Small businesses and organizations under 500 employees, Five Star Hotels, Resorts and Spas, Service organizations, governmental agencies, and project teams.

Fees for Services:

Highly affordable for smaller organizations, each project cost is determined by the number of questions and number of employees surveyed.

How to contact us?

For a bid on your project, contact us by email at MjackmanEA@aol.com. or call (805) 964-5668

FAQ

Q: Do people really trust you to treat their surveys confidentially?

A: Because we are independent of the organization and the surveys come directly to us, we can protect identity. Comments are consolidated and partially edited to make them positive in tone.

Q: Do Supervisors really want this feedback?

Good supervisors want to know how they are perceived and how they can Improve.

Poor supervisors often need more training, and definitely need feedback on their approach. We have found that this is a safer way of getting supervisors to own up to weakness and improve. Poor management leads to excessive costs.

Q: How much time does it take?

We design our surveys to be a quick and clear as possible to Reduce any misunderstanding or frustration with questions. Each cluster is important and an average survey takes 10 minutes or less. Consider the cost of "stewing about these matters" , or poor morale. In a one to one session with a supervisor, employee will not provide much feedback, but in a survey of ten minutes then can and will.

Q: What happens after the Survey?

General findings are published. We recommend follow up meetings as soon as possible after the results are completed. We also recommend a company session, or department meetings to discuss the results and how improvements can be implemented overall.

Sensitive or negative feedback is delivered in a coaching mode either by us,or an internal coach.